Your Returns – Shipbotsportal

Your Account
- Log Into Your ShipBots Account
- Create User & Assign Role with Permissions to access Your ShipBots Account
- Connect Your Stores Or Sales Platforms with ShipBots
- How ShipBots Helps you to take your products to market
- About Shipbots
- Use Your Dashboard
Getting Ready
Your Orders
- Understanding Orders List Page
- Update an Order’s Items
- 🛻 Create a Manual Order / Pick Up Order
- View Picture Of The Items That Were Shipped
- Reshipping an Order
- Create Automation Rules For Your Orders
- Insure Your Shipment
- Requiring Signatures at Delivery
- Identify And Manage Orders With Out-of-Stock Items
- Partial Shipment
- Set Default Allow Partial on all Orders
- Set Urgent Priority for an Order
- Handling Order Holds
- Place An Order On Hold / Release A Hold
- Change Shipping Method for an Order
- Change Shipping Address
- Cancel Order Or Mark As Fulfilled
- Leave A Note For Warehouse Packer
- Allocate Products In Priority For A Specific Order
- Ignore All “Invalid Address” Holds On Your Orders
- Mapping Shipping Methods
- Anonymize Data (ex: GPDR Requests)
- Virtual Warehouse feature
Your Inventory
- Understanding Products Listing Page
- Create A New Product
- Manage Product Details
- Create a New Vendor
- Add or Remove Product from Vendor
- Inventory Levels
- Create A P.O. To Send Your Inventory
- Upload PO in CSV Format
- Schedule A Drop-off to the Warehouse
- Print a PO
- Managing Inventory Sync for Specific SKUs
- Adding Tariff Codes to Your Products
- Set Up Replenishment Notifications
- Download Or Print Barcode Labels
- Creating Kits: A Step-by-Step Guide
- What are kits?
- Barcoding Basics
- Receiving Guidelines
- View Non-Sellable Inventory Total
- How to Reserve Inventory
Your Returns
- Create A Return Order
- Find Your Returned Packages
- Create An Exchange Order
- Customize your Return Address
- Customize a Return Label
- ShipHero’s Walkthrough of Returns Page [Video]
Billing
- How Billing works
- Shopify Managed Markets - Payments

Create A Return Order

How to create a return order to get the package back from the customer.

Find Your Returned Packages

Add a short description of what it’s about.

Create An Exchange Order

How to create an exchange offer when the customer needs to exchange an product or order.

Customize your Return Address

Set the From address on your shipping labels

Customize a Return Label

Learn to Customizing your return labels to ensure that returned items are sent to the correct address.

ShipHero’s Walkthrough of Returns Page [Video]

Comprehensive video of app dot Returns page and how to create, lookup and process returns